It’s unfortunate that the News-Gazette wasn’t able to get all the details correct regarding Tony Fabri’s press release. They bit on Fabri’s misinformation and unfortunately missed the real story.
Here’s a little background. We have been looking for ways to improve the way that we draw information, especially signatures required for election day poll books, off of the registration applications that we receive. Up until recently, we were using a Kofax product that required a great deal of programming that was beyond me or my staff. At a conference, one of my staff members saw a demonstration of Teleform, a software package that not only could do what I needed, but could also integrate with the new software we were developing in house, including pulling data off of type written forms. The City of Chicago and Cook County are already using the product.
I got a demonstration module to verify that it would indeed work with our software. I also did some research to look for other packages that could work. I wasn’t able to find one and two calls I made to other software companies (ABBYY was one, the other I can’t remember), did not result in comparable packages.
We passed a budget amendment at the July meeting to allow us to pay for this software pending a state grant.
We submitted a $41,000 purchase order to the County Purchasing department. I received a call from Deb Busey informing me that software purchases over $25,000 required a bid according to state law. At this point there was no intervention from Tony Fabri and he was not involved. I informed my vendor who gave me a new quote on a reduced package that included fewer work stations. Unfortunately, he caused a little bit of confusion because he did what most salesmen would do and he also quoted the remainder of the $41,000 initial quote. I was on vacation and my staff submitted the wrong quote. The vendor immediately caught it, since the second quote was useless without that base software package, similar to purchasing an upgrade of Excel without an older version on your computer.
My staff then VOIDED the one order and submitted the quote for $22,950, which was under the statutory limit, and which would meet the needs of our office. The $22,950 PO was submitted on Wednesday. That was then VOIDED because the Auditor’s office incorrectly informed my staff that the limit was $20,000. We resubmitted two POs, one for the base software and one for an additional module.
On Friday, my staff followed up on the Wednesday submission and learned that the Auditor’s staff was waiting on a decision from Fabri on whether to process it. We continued to wait and then yesterday I asked for an update from Fabri. That’s when I finally received his memo explaining why he was not accepting the PO.
The problem is, the Fabri memo is inaccurate, and that is the real story. Fabri claims that the PO’s in total amount to $41,000 when in fact, $18,000 had been voided a week prior to Fabri’s memo. Either Fabri’s computer system doesn’t let him know that the PO was voided or after 18 months on the job (if that’s what you call it) he’s not yet able to understand the operations of his office. I explained this to Fabri in a lengthy e-mail exchange where upon he let the purchase order go through. A least one media source took this as a misunderstanding and didn’t run a story that they had intended to go with. The News-Gazette did run the story, although do to their lack of understanding or editing for space, didn’t get all the facts straight.
The story to me is this. First, Fabri’s office misinformed my staff of the $25,000 limit on software purchases. Second, Fabri waited 7 days to respond to our concerns and in fact informed the media of the issue, incorrectly it turns out, before he ever approached me. Third, we voided the one purchase order, and Fabri somehow wasn’t able to understand or was just plain ignorant of that all important fact. At no time was there a $41,000 request from our office on Fabri’s desk awaiting approval.
In retrospect, I certainly could have done a few things differently. Nevertheless, I’m confident we have a solid product that exceeds our expectations. The fact that other election authorities are using it also provides opportunities for development over time.
But whatever criticism you might have for my actions here should be weighed against my overall record.
But the real issue here is Tony Fabri, who demonstrated himself in this episode to be largely ignorant of the operations of his office.